Effective Date: May 2026
Somerset Place Society (“we,” “our,” “us”) is committed to protecting the privacy and personal information of our residents, members, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website and services.
📌 Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details, and membership information when you submit forms or inquiries.
- Resident Information: Details provided for applications, care services, or membership records.
- Website Usage Data: Non-identifiable information such as IP addresses, browser type, and pages visited, collected through cookies or analytics tools.
⚙️ How We Use Your Information
Your information is used to:
- Provide services and respond to inquiries.
- Manage membership records and resident care.
- Improve our website and communication.
- Ensure compliance with legal and governance requirements.
- Share updates, notices, or newsletters (only if you opt in).
🛡️ Data Protection & Security
We take appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Access to resident and member data is restricted to authorized staff and Governing Body members who require it to perform their duties.
👥 Sharing of Information
We do not sell or trade your personal information. We may share data only in the following circumstances:
- With service providers who assist us in operations (bound by confidentiality agreements).
- When required by law or regulatory authorities.
- With your consent, for specific purposes such as fundraising or community initiatives.
🍪 Cookies & Website Analytics
Our website may use cookies to enhance user experience and track usage patterns. You can adjust your browser settings to refuse cookies, though this may affect site functionality.
🧑⚖️ Your Rights
As a member, resident, or visitor, you have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or outdated information.
- Withdraw consent for communications at any time.
- Request deletion of your personal data, subject to legal and operational requirements.
📞 Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact:
Somerset Place Society Makhanda, Eastern Cape, South Africa Tel: +27 46 622 9654 Email: admin@somersetplace.net
🔄 Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Updates will be posted on this page with a revised effective date.